PAYMENTS

All rides must be prepaid 24 hours in advance.

An invoice is emailed from Bright Ideas to access a secure link to Payment.

Drivers do not carry cash.

All canceled invoices are charged a $3.00 processing fee.

To terminate services, a two-week written notice is required. No refunds with less two weeks notice.

REGISTRATION

The registration fee and first month's or weekly payment are due at the time of registration. We schedule rides week to week and will accept reservations over the weekend.

CONDUCT POLICY

First incident shall result in a discussion/warning with parent.

Second incident shall result in a one day riding suspension.

Third incident shall result in a two-day riding suspension.

After return of suspension, further violation shall result in further suspension or termination.

No fees shall be refunded due to suspensions or termination of the contract.

BEHAVIORAL POLICY

Riders must have their seatbelts on at all times. Note: Parents are liable for any traffic tickets for seatbelt violations.

Parents are financially responsible if their child defaces or vandalizes any part of the vehicle or the property of other passengers.

Vulgar or profane language is not allowed in the vehicle.

All passengers will obey the driver during pick-up, transport, and delivery. The driver may assign seats, if necessary.

Misbehavior that will cause injury (bodily or psychological) to another person or self will not be tolerated.

Children must remain seated with seatbelt on at all times while vehicle is moving.

Child must be ready at pre-arranged time or additional charges apply.

No throwing objects inside or outside the vehicle.

No hanging out of the windows. Hands, arms, and heads must stay inside the van at all times.

LOST AND FOUND

We will make every attempt to return lost items to the owner, but Bright Ideas is not liable for any missing or damaged items left in/on our vehicles.

INCLEMENT WEATHER

During inclement weather, we proceed with extreme caution. If it occurs after student arrives at their scheduled pick-up location, we will attempt to pick your student up and take them to the pre-arranged destination. If conditions worsen, the scheduled time may need to be changed for earlier pick-up. Parents must contact us, school, and the pre-arranged destination to coordinate earlier pick-up times.